REFUNDS POLICY

If you would like to cancel your order we are happy to do so provided it has not already shipped. Once it is shipped you will have to refer to our returns policy.

All refunds are processed within 24 hours of the request being received.

 

RETURNS POLICY

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging (including all protective packaging such as cellophane sleeves and board stiffeners). 

Please include a note with your order number and your reason for returning your order. 

Return your order to the following address:

The Gallery Wall LTD
Unit 6 Block E
Woodview Road

Paignton
United Kingdom

We cannot accept damaged returns. If you order has arrived damage please email proof of the damage to info@thegallerywall.co.uk before sending it back to us. We will not refund orders that have been damaged once received or during transit whilst being returned to us. 

If you do not include a note with your order information included then we are also unable to refund your order.

We do not offer free returns. Refunds will be issued within 24 hours of receiving your return.